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Inverter Warranty

 Limited Warranty for k8凯发首页 Inverters
Worldwide Energy and Manufacturing USA Co., Limited (hereafter is referred to as “k8凯发首页”) provides standard warranty period of 5 years for TL/MTL/MTL/MT series products (warranty period being from the date on purchase invoice). Additional provision will be subject to contract. Warranty card and purchase invoice should be properly kept within product warranty period. k8凯发首页 has the rights to deny the warranty service or only provide paid service if information on the original nameplate is missing or not clear enough to identify the delivery date product model.
 
1.    Warranty Policy
1)    This clause applies to photovoltaic inverters (including assemblies) of k8凯发首页.
2)    If the inverter malfunctions or becomes inoperative due to a defect in workmanship or material under normal operation as specified in product instruction within warranty period, k8凯发首页 will, at its option:
A.    Return to the factory for maintenance;
B.    Onsite maintenance;
C.    Products Replacement (if original model has stopped in production, k8凯发首页 will provide a replacing device of equivalent value according to model and age).
3)    k8凯发首页 offers standard warranty from the date on purchase invoice (additional provision will be subject to contract, the same below). The warranty period of maintained products continues based on original period. If the peroid remains less than 3 months, k8凯发首页 will offer a full three-month warranty period to the replaced or maintained parts of products starting from the date of replacement or maintenance.
4)    Warranty cards and purchase invoices should be properly kept for further warranty claim.
 
2.    Procedure of Warranty
1)     As for products in accordance with warranty policy, basic information in warranty card must be provided. Otherwise, k8凯发首页 has the right to deny the services. Customers should be responsible for any losses caused by this.
2)     k8凯发首页 offers 24 hours services within its after-sales system.
 
3.    Exclusions and Limitations
All warranty claims must, in any event, be filed within the applicable warranty period.
The following exceptions are exclusive to this warranty:
1)    Product warranty period is expired (Excluding additional agreements of warranty extension).
2)    Faults or damages due to operations against k8凯发首页 instruction, installation and maintenace requirements.
3)    Disassembly, repair or modification by unauthorized person.
4)    Faults or damages due to unpredicted factors, man-made factors, or force majeure.
5)    Faults or damages caused by other reasons not related to product quality problem.
6)    Other unforeseen circumstances or causes outside k8凯发首页’s control including, but not limited to, surges, lightning, earthquakes, typhoons, hurricanes, tornadoes, volcanic action, floods, tsunami, snow damage, etc.
 
4.    Limitation of Warranty Scope
k8凯发首页 shall not be liable for any incidental, indirect, consequential or special damages, howsoever caused. Loss of use, loss of profits, loss of production, loss of revenues are therefore specifically but without limitation excluded. k8凯发首页’s aggregate liability, if any, in damages or otherwise, shall not exceed the purchase value of the
inverter(s) as paid by the Buyer.
 
5.    Warranty Extension
k8凯发首页 provides warranty extension for products out of warranty period. Extra charges shall apply which include labor cost, maintenance cot and material cost.

 6.    Remarks
1)    The above clauses specify that k8凯发首页 shall bear all liabilities for its products. k8凯发首页 will not bear any liabilities except contents in this warranty without written confirmation.
2)    As for regions with geographic or traffic obstacles, k8凯发首页, according to actual situation, negotiate and determine the location for onsite maintenace service to the customer.
3)    Before maintenance, the customer should backup related data and software. k8凯发首页 will not bear consequences and liabilities caused by data or system damage.
4)    k8凯发首页 will reserve the right of final interpretation of thid warranty.
 
7.    Validity
This limited warranty for k8凯发首页 inverters shall be from August 1, 2015 and shall apply to all inverter (s) sold to the Buyer after this date. This shall be valid until an updated revision is issued.
 

Contact Us
  • E-mail: sales@weamerisolar.com

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